Please be advised that Change Energy will be closed on Mon 29th Sept 2025, for the King's Birthday. If you experience any power faults, outages, or emergencies during this time, please contact Western Power directly at 13 13 51.
Please be advised that Change Energy will be closed on Mon 29th Sept 2025, for the King's Birthday. If you experience any power faults, outages, or emergencies during this time, please contact Western Power directly at 13 13 51.

If you are vacating a property or wish to permanently disconnect electricity supply to a site, you are required to complete and return the attached Site Vacation / Disconnection Request Form.

Please ensure all required fields are filled out accurately to avoid delays in processing your request. 

Once the completed form has been received, our team will action your request and confirm the finalisation of your account for the site.

If you have any questions or require assistance completing the form, please contact our Customer Support Team